Our commitment
For most players, gaming is a fun form of entertainment. For some, it can stop being enjoyable and start causing harm. RTPW33D takes this seriously. The platform provides tools to help you stay in control and encourages everyone to play within limits that are comfortable and affordable. If gaming is no longer fun, or you feel it is affecting your finances, relationships or wellbeing, use the tools below or reach out for support. Asking for help early is a sign of strength.
Warning signs
If several of these feel familiar, it may be time to take a break and set firmer limits. They are signals, not judgements.
- Spending more time or money than you planned, or chasing losses to "win it back".
- Gambling to escape stress, boredom or low mood.
- Borrowing money, selling things or skipping bills to keep playing.
- Hiding how much you play from family or friends.
- Feeling anxious, guilty or irritable when you try to cut down or stop.
Tools you can switch on
Deposit limits, time-outs and self-exclusion are available on your RTPW33D account. To set any of them up, contact 24/7 live chat on the platform. The team can apply limits, time-outs or self-exclusion to your account quickly.
Five rules for safer play
- Set a budget first. Only ever play with money you can comfortably afford to lose.
- Never chase losses. Trying to "win it back" is the fastest way for fun to turn into harm.
- Watch the clock. Use time limits and regular breaks so sessions don't run away.
- Keep it for fun. If it stops being enjoyable, take a break. The tools above make it easy.
- Ask for help early. Support is free, confidential and available 24/7.
Strictly 18+
RTPW33D is for adults aged 18 and over only. Verification checks are used to confirm age, and underage access is taken seriously. If children share your device, keep your login details private and consider parental-control or filtering software such as Net Nanny or Qustodio, which can block gambling sites on devices used by minors.
Where to get help in Australia
Free, confidential support is available around the clock. In an emergency, always call your local emergency services.